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10 Best Practices for Safe Mobile Banking

October 26, 2023


10 Best Practices for Safe Mobile Banking

Alam mo ba na sa loob ng walong buwan ng 2023, umabot na sa ₱155 milyon ang nawalang pera dahil sa scam

Paalala ng Bangko Sentral ng Pilipinas, mag-doble ingat sa online banking at digital payments. Responsibilidad nating lahat na tiyaking secured ang ating financial transactions. Here are some of the best practices para manatiling ligtas ang iyong mobile banking experience. 

Update your mobile banking app

Always keep your mobile banking app to the latest version. App updates often include security enhancements and bug fixes that protect the application against potential vulnerabilities. Turn on automatic app updates so you have the most recent security features.

Use strong authentication methods 

Enable strong authentication methods like fingerprint, face recognition, or a unique passcode for accessing your mobile banking app. These provide an additional layer of security, making it harder for unauthorized individuals to access your financial information. 

Beware of public WiFi 

Avoid conducting financial transactions over public WiFi networks, as they may lack proper security measures. If you need to access your mobile banking app, use a trusted and secure WiFi network or switch to your mobile data network for a safer connection. 

Review account activity 

Regularly monitor your account for any unauthorized or suspicious transactions. If you notice any discrepancies, contact your bank immediately to report the issue. Most banks have fraud protection policies that can help resolve such matters quickly. 

Log out after each session 

Always log out of your mobile banking app after completing your transactions. This ensures that your account is not accessible even if someone gains access to your mobile device. 

Protect your personal information

Never save passwords, PINs, or account details on your mobile device. This prevents unauthorized access if your phone is lost or stolen. Do not share sensitive information with anyone who claims to know you or offers a reward. When in doubt, contact your bank through their official channels to confirm the information or offer you received. 

Educate yourself on scams 

Stay informed about scams that target mobile users like phishing. Be careful of suspicious messages or emails requesting your banking details. Legitimate banks and financial institutions will never ask for sensitive information through such channels. 

Download apps from trusted sources only 

Get the official mobile banking app directly from your bank’s website or a trusted app store. Avoid third-party app sources to reduce the risk of downloading fraudulent or compromised applications. 

Set transaction notifications 

Opt to receive real-time notifications for transactions made through your mobile banking app. This way, you’ll be immediately alerted to any unauthorized activity, allowing you to take prompt action. 

Secure your device 

Equip your mobile device with a strong password, PIN, or biometric authentication. Use reputable security software to regularly scan for malware and other security threats.

By following these best practices for mobile banking security, you can enjoy the convenience of managing your finances on the go while keeping your transactions and financial information safe and secure. Stay vigilant, stay informed, and prioritize security to make the most of mobile banking.

Protect your SAVii account

  • Use the official SAVii channels: website, mobile app, social media 
  • Don’t share your SAVii logins, passwords, OTP, bank, or e-wallet details with anyone. We will NEVER ask for those details
  • Get in touch with us through the Help Center or Contact Us page